Emirates reviews free baggage policy

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Emirates customers can pack more into their Africa trip with updated free baggage policy
Emirates customers can pack more into their Africa trip with updated free baggage policy

Staff Writer

Emirates customers flying to and from any of the airline’s destinations in Africa, including Zimbabwe, can now pack in more into their trips.

According to the global airline, effective Monday, August 9 this year, customers travelling in First and Business class on any Africa route can check in up to 64kgs of free baggage.

That is, two pieces of 32kgs each, regardless of where in the Emirates global network they are headed to or travelling from.

“Customers flying in Economy class on Saver, Flex and Flex Plus fares, can enjoy up to 46kgs of free check-in baggage allowance (two pieces of 23kgs each), while those on Special fares will have one free check-in bag of up to 23kgs.

“Whether it is essential business items, travel souvenirs or gifts for loved ones, Emirates’ new generous allowances and simplified free baggage policy for travel to and from Africa, provides customers with additional peace of mind to plan and enjoy their travels.”

The Emirates story started in 1985 when the airline launched operations with just two aircraft and today, flies the world’s biggest fleets of Airbus A380s and Boeing 777s, offering customers the comforts of the latest and most efficient wide-body aircraft in the skies.

Emirates’ continues to lead the industry with innovative products and services that address traveller needs.

Its recent customer care initiatives include generous and flexible booking policies, an extension of its multi-risk insurance cover, and helping loyal customers retain their miles and tier status.

Keeping the health and wellbeing of its passengers as top priority, Emirates has introduced a comprehensive set of safety measures at every step of the customer journey.

The airline has also recently introduced contactless technology and scaled up its digital verification capabilities to provide its customers even more opportunities to utilise the IATA Travel Pass this summer.

“As international borders reopen and travel restrictions ease, Emirates continues to expand its network safely and sustainably. The airline has resumed passenger services to over 120 destinations, recovering close to 90 percent of its pre-pandemic network.

“Customers can enjoy convenient and seamless connections to the Americas, Europe, Africa, Middle East, and Asia Pacific via Dubai.”

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